For the Love of Country and Call Centres

Zahna Klaver By Zahna Klaver, 29th Apr 2015 | Follow this author | RSS Feed | Short URL http://nut.bz/2jdzyupf/
Posted in Wikinut>Humour>Funny Stories

I was expecting some money to appear magically in my account. You know the type. Auto deposit, from the government. Magic.

For the Love of Country and Call Centres

I was expecting some money to appear magically in my account. You know the type. Auto deposit, from the government. Magic. And then it did not show up.

You see, I called the call centre a few days ago about something else and when they asked me to confirm my address I gave them my "new" one. It has been over a year but alas it appears this is the one place I did not change my address. The guy on the phone just asked me for the "old" one, which I gave him, and we proceeded to take care of that business. No problem.

Fast forward a few days and the money I am expecting does not show up. Not like I don't get to eat this month or anything, but hey... it is MY money after all. So, I call them.

Some delightful muzak and several minutes later a young woman, we'll call her Kylie, because, as I recall that is her name, came onto the line.

My son is about to turn 25 and it seems ALL the girls he knows have a name that starts with a K. We have called them "The K Crew" for years now. And for those who do not have names that START with a K... they all have a K sound... just sayin'.

So, I am sure that Kylie is all of 25, and life has not (yet) sucked her perkiness from her. Incredible I think based on the fact she obviously works at a call centre for the government.

I explain that I did not get my money, which I consider to be evidence that they wanted to talk to me. She assures me that is true and proceeds to ask all those questions that I fear I will not remember the answer to, but always manage.

Kylie looks everything up, says she thinks it is about the address change and says she will process a "reinstatement" and I should call back next week. I am thrilled about the opportunity to call back next week because I have yet to talk to everyone who works there and I have no other easily accessible source for muzak.

Tags

Call Center, Call Centre, Government, Humor, Humour

Meet the author

author avatar Zahna Klaver
An early retirement in South America leaves me time to finally write about the subjects I have studied throughout my life. Health, nutrition, business, homesteading and cooking are my passions!

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Comments

author avatar Nancy Czerwinski
30th Apr 2015 (#)

Thanks for sharing your article. Smiles to you today!

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author avatar brendamarie
3rd May 2015 (#)

Great article put a smile on my face

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author avatar Sivaramakrishnan A
13th May 2015 (#)

Hopefully the money is in your account now. Nice take despite the wait! siva

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